Frequently Asked Questions
Everything you need to know about your BDS Suspension fashion experience.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed apparel. Simply visit our returns portal to generate a prepaid shipping label and receive a full refund or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination.
How should I care for my BDS Suspension apparel?
To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry or using a low heat setting in the dryer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay and Afterpay.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
